Where healthcare challenges find solutions

Payment

Patients are increasingly reaching into their own pockets to cover the cost of healthcare. They want more information about costs and ways to conveniently pay their bills while providers want to maintain healthy margins. Read more about innovative payment tools.

After bills are paid, firms help providers direct payments to the right place

After bills are paid, firms help providers direct payments to the right place

Merchant service providers compete with banks to offer health systems payment processing solutions, an important but complicated service that involves ensuring payments are credited to the correct accounts and linking different parts of a system into a unified billing portal. »

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Getting bundled payments to self-insured employers

Getting bundled payments to self-insured employers

Small employers aiming to take advantage of bundled payment programs often lack the volume to negotiate favorable terms with providers. Enter Carrum Health, which aggregates data from self-insured firms and acts as a bundle broker.

Virtual reality brings doc training to life

Virtual reality brings doc training to life

As medical devices become more complex, users frequently lack sufficient training. Traditionally, manufacturer representatives or surgeons give new users a couple hours of training, and then leave them on their own.

Training staff to help gather data on patients' race, ethnicity and language

Training staff to help gather data on patients' race, ethnicity and language

It can be uncomfortable for staff members at hospitals to ask patients for personal information such as race and ethnicity. But experts say the data can help providers better address disparities in healthcare access and quality of care.

Back office relief:
 Automating the arcane world of device warranties

Back office relief:
 Automating the arcane world of device warranties

The constant, complicated stream of administrative documents flooding healthcare providers' back offices involved in fulfilling purchase orders, replacing equipment and tracking warranty credits can pose financial risks, but new software aims to help.

The hot healthcare tech scene bubbling up north in the Twin Cities

The hot healthcare tech scene bubbling up north in the Twin Cities

If funding were all that mattered, Kyle Rolfing would have based Bright Health somewhere other than Minneapolis. But for Rolfing, president of the consumer-oriented health insurance company, says success starts with talent.

Midsize hospital systems taking the VC plunge

Midsize hospital systems taking the VC plunge

Spectrum Health wants to help shape healthcare delivery of the future, not react to it.

Hospital funds boost start-ups with more than money

Hospital funds boost start-ups with more than money

Major healthcare systems that have launched venture capital funds in recent years are providing a proving ground for the technologies they've invested in.

Internal disruption: the tele-mental health case

Internal disruption: the tele-mental health case

Disruptive innovations can come just as easily from inside an organization as from the outside. Here's how one system helped patients with multiple chronic conditions by deploying virtual behavioral health in its primary-care settings.

Start-ups bringing disruptive innovation to primary care

Start-ups bringing disruptive innovation to primary care

While the term "disruptive innovation" has become synonymous with change that shakes up an industry, it actually has a very specific definition.

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