Engaging with patients to keep them happy and healthy

Healthgrades' CareChats is one of the platforms providers are using to maintain communication before and after the actual point of care. They're partnering with the makers of these platforms to help patients stay engaged, healthier, satisfied and trusting.  »

Leading hospital systems creating 'digital front doors' to foster brand loyalty

When they need healthcare, many consumers today go online first. There they find a slew of unfiltered information—some of it helpful, some of it less so, some of it downright misleading. Project Japan systems have taken notice.

N.Y. attorney general nets penalties from health apps for misleading consumers

The makers of three popular health-related mobile apps have reached settlements with the New York attorney general's office over allegations that they could have harmed consumers by giving them wrong or misleading results.

Arming oncologists and researchers with more genomic data

Eric Lefkofsky, the billionaire co-founder of Groupon, was astonished a few years ago when he realized firsthand the marginal amount of genetic and molecular data available to cancer patients during treatment.

For hospitals: Don't get lost on your way to better wayfinding

Three years ago, administrators at the University of Alabama at Birmingham (UAB) Medicine decided to tackle the issue of patients and visitors getting lost on its immense campus.

How CipherHealth built a best-in-class patient-rounding tool

Sometimes an entrepreneur sets out to solve one problem, but winds up with the winning solution for another. That's what happened to Alexander Hejnosz, who launched CipherHealth in 2009 along with co-founders Randy Cheung and Zach Silverzweig.

How one firm can offer directions to every patient or visitor

A startup is winning customers by offering hospital officials multiple methods of guiding their patients and visitors through their facilities. From smartphone "blue dot" apps to printed maps, Connexient lets users have it their way.

Wayfinding apps finding their way into hospitals

A growing number of health systems have been attracted to technological solutions like mobile apps, touchscreen kiosks and digital signage. These wayfinding innovations cater to younger, more tech-savvy hospital visitors.

Numerous solutions for patient monitoring, but which works best?

Seeing a major opportunity to give health systems a technology-driven solution, a number of medical technology companies and start-ups have begun developing software applications that seek to reduce administrative burdens by doing away with the middle man.

Finding your way in the hospital mega-complex

As large, urban medical centers expand, they've created a new problem for their first-time patients: how to navigate their way around the sprawling complexes. Failure to come up with a solution can be costly.